24 Hour Emergency Service

Reviews

  • Professional and Personable
    Arrived as scheduled with advance notice. Performed all required checks very professionally and did so while adhering to all COVID-19 protocols. Professional and personable.

    - Henry

    Mahopac
  • Prompt, reliable, highly professional
    Prompt, reliable, highly professional - when others can't get it done, Bell will do it right the first time. Don't hesitate, call Bell and be very satisfied!

    - Paul

    Mahopac
  • Great care paired with great customer service!
    Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman. This review wouldn't be complete without also stating how absolutely imperative it is to have a customer service employee like Colleen. She always handles every call and situation flawlessly. Courteous, friendly, and knowledgeable describes Colleen.

    - Edward David

    Mahopac
  • Would definitely recommend Bell HVAC.
    Bell HVAC arrived to do our annual maintenance on time as scheduled and provided excellent service. Dimitri was friendly and very helpful, answering our questions and working quickly and efficiently. Would definitely recommend Bell HVAC.

    - MaryK

  • The Professionals
    The professionals at Bell are just that...professionals.

    - Alan G.

    NY
  • Our Technician Donald was excellent
    Our Technician Donald was excellent. He was very professional, clearly articulated the issue and provided options. We requested him specifically for our follow up appointment and servicing.

    - Erick Cheek

    Mahopac, NY
  • Excellent Job of Duct Cleaning
    Troy and Billy did an excellent job of duct cleaning. They were professional, on time, careful of my home, and really personable young men. It was all in all, a positive experience.

    - Joann G.

    Mahopac
  • Very Professional
    They installed multi-split AC with heat pump Mitsubishi hyper-heat. The team did great job. Very professional. Thank you!

    - Saleh

    Mahopac
  • They fixed the issue in the matter of minutes!
    Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman.

    - Edward D.

    Mahopac
  • Stephan was great!
    Stephan was great. He was knowledgeable and pleasant. I was in a time rush yet he did everything needed. He was a professional and a joy to work with. Thank you Stephan.

    - Linda C.

    Mahopac
  • I would highly recommend Bell for all your Heating and Cooling requirements.
    Installed new Heat pump system to replace old central AC, in and out in a day. Great service all and all. I would highly recommend Bell for all your Heating and Cooling requirements.

    - Robert N.

    Mahopac
  • Stephen was Exceptional!
    Stephen diagnosed and resolved our ac problem with the utmost of professionalism! Highly recommend Bell!!

    - Gisela

    Somers, NY
  • I'm so happy to have found Bell!
    Tim helped find a quick and easy solution for our struggling AC unit that I thought would need replacing. He was very professional and friendly, answering all my questions with patience. After struggling to find a good HVAC company, I'm so happy to have found Bell.

    - Elizabeth K.

    Scarsdale, NY
  • He was especially courteous, responsive and knowledgeable.
    Bought my second major central AC system in two years from Bell to replace two aging systems in our home. Giovanni was the sales rep in both cases including the summer of 2020 during the depths of COVID 19. He was especially courteous, responsive and knowledgeable. Steered me through the process in a timely fashion, accommodated my particular needs and the installation team did a terrific job.

    - Dale A.

    Bedford, NY
  • Very professional and a master HVAC technician
    I had BELL install my Carrier unit in 2013 and the guys did an outstanding job. In fact, my entire family have used BELL for new HVAC systems and their work is top notch. I don't write many reviews but wanted to share my experience with my recent service visit. My AC unit was not getting the house cold and I already had the unit charged up the previous year. After speaking with the service manager a leak test was recommended. OMAIR, the service technician arrived the day of my appointment (on-time) and within 20 minutes diagnosed the problem as a leaking evaporator coil. The good news is Carrier has a 10 year warranty on this part and OMAIR was able to submit my model # to get a replacement part ordered. OMAIR was very professional and a master HVAC technician. Part 2 : After Chris installed a new Carrier coil, my unit works great. Chris was professional, courteous and is a very skilled HVAC tech.

    - Frank I.

  • Reliable service
    I would like to compliment our Service Technician, Stephen on his excellent service and attention to detail. We have had our central air serviced by Stephen before and have always been happy with the way he conducts himself professionally. He is also very courteous and respectful to us. He always takes the time to listen to our questions and concerns and will always try to explain things to us. He is truly a valued employee and hope that he is recognized for his service. Thank you.

    - Anthony G.

  • Friendly, helpful and honest
    I have been doing business with Bell for ten years. In that time, they have never failed to provide polite, effective service. When I think back over the years, I can honestly say I have never called their office or dealt with a technician and thought I must have "gotten the rude one," as happens with some businesses. Every person I have encountered has been friendly, helpful and honest. Recently, they blessed us by showing up earlier than expected to get our AC up and running during a very hot week. They are the best.

    - Douglas J.

  • An excellent team!
    I have been a customer with Bell for over a decade. From Flo and Colleen in the office to Rui and Giovanni to the entire service crew I have found Bell to be responsive, professional and helpful. I highly recommend them to my friends and neighbors.

    - Gregg L.

  • Excellent Service
    Stephen is such a pleasant and thorough service technician. Stephen has been to my home to service both the a/c and furnace. Both times he has been so pleasant to deal with. In fact from the time I call for service (Colleen) to the time service is completed working with Bell has been great. Stephen and Colleen are the reason I recommend Bell to all my friends and family. Just wanted to let you know at Bell you have a wonderful staff. Thanks again for great service

    - Melody K.

    Somers, NY
  • Bell is fantastic! Highly, highly recommend!
    Bell is fantastic! They figured out a perfect and efficient heating and cooling solution for our home, installed quickly and exactly as we wanted it, and responded to all sorts of questions and information requests for our permit. Highly, highly recommend!

    - Allison S.

    Mahopac, NY