Great care paired with great customer service!
Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman. This review wouldn't be complete without also stating how absolutely imperative it is to have a customer service employee like Colleen. She always handles every call and situation flawlessly. Courteous, friendly, and knowledgeable describes Colleen.
- Edward David
Mahopac