Reviews

Stephen was Exceptional!

Stephen diagnosed and resolved our ac problem with the utmost of professionalism! Highly recommend Bell!!

- Gisela

Somers, NY

I'm so happy to have found Bell!

Tim helped find a quick and easy solution for our struggling AC unit that I thought would need replacing. He was very professional and friendly, answering all my questions with patience. After struggling to find a good HVAC company, I'm so happy to have found Bell.

- Elizabeth K.

Scarsdale, NY Email Elizabeth K.

He was especially courteous, responsive and knowledgeable.

Bought my second major central AC system in two years from Bell to replace two aging systems in our home. Giovanni was the sales rep in both cases including the summer of 2020 during the depths of COVID 19. He was especially courteous, responsive and knowledgeable. Steered me through the process in a timely fashion, accommodated my particular needs and the installation team did a terrific job.

- Dale A.

Bedford, NY

Very professional and a master HVAC technician

I had BELL install my Carrier unit in 2013 and the guys did an outstanding job. In fact, my entire family have used BELL for new HVAC systems and their work is top notch. I don't write many reviews but wanted to share my experience with my recent service visit. My AC unit was not getting the house cold and I already had the unit charged up the previous year. After speaking with the service manager a leak test was recommended. OMAIR, the service technician arrived the day of my appointment (on-time) and within 20 minutes diagnosed the problem as a leaking evaporator coil. The good news is Carrier has a 10 year warranty on this part and OMAIR was able to submit my model # to get a replacement part ordered. OMAIR was very professional and a master HVAC technician. Part 2 : After Chris installed a new Carrier coil, my unit works great. Chris was professional, courteous and is a very skilled HVAC tech.

- Frank I.

Reliable service

I would like to compliment our Service Technician, Stephen on his excellent service and attention to detail. We have had our central air serviced by Stephen before and have always been happy with the way he conducts himself professionally. He is also very courteous and respectful to us. He always takes the time to listen to our questions and concerns and will always try to explain things to us. He is truly a valued employee and hope that he is recognized for his service. Thank you.

- Anthony G.

Friendly, helpful and honest

I have been doing business with Bell for ten years. In that time, they have never failed to provide polite, effective service. When I think back over the years, I can honestly say I have never called their office or dealt with a technician and thought I must have "gotten the rude one," as happens with some businesses. Every person I have encountered has been friendly, helpful and honest. Recently, they blessed us by showing up earlier than expected to get our AC up and running during a very hot week. They are the best.

- Douglas J.

An excellent team!

I have been a customer with Bell for over a decade. From Flo and Colleen in the office to Rui and Giovanni to the entire service crew I have found Bell to be responsive, professional and helpful. I highly recommend them to my friends and neighbors.

- Gregg L.

Excellent Service

Stephen is such a pleasant and thorough service technician. Stephen has been to my home to service both the a/c and furnace. Both times he has been so pleasant to deal with. In fact from the time I call for service (Colleen) to the time service is completed working with Bell has been great. Stephen and Colleen are the reason I recommend Bell to all my friends and family. Just wanted to let you know at Bell you have a wonderful staff. Thanks again for great service

- Melody K.

Somers, NY

Bell is fantastic! Highly, highly recommend!

Bell is fantastic! They figured out a perfect and efficient heating and cooling solution for our home, installed quickly and exactly as we wanted it, and responded to all sorts of questions and information requests for our permit. Highly, highly recommend!

- Allison S.

Mahopac, NY

I have to say that I would highly recommend them!

This is the first time using Bell and they were highly recommended to us. And I have to say that I would highly recommend them as well! Great and honest service, I would definitely use them again!

- Lisa L.

Mahopac, NY

The employees are knowledgeable, friendly & prompt

The employees are knowledgeable, friendly & prompt

- Bill W.

Mahopac, NY

Prompt, courteous, helpful, COVID safe

Prompt, courteous, helpful, COVID safe

- Dorinda H.

Mahopac, NY

Job was done to perfection...

Bell installed a heat pump water tank in the house. Job was done to perfection nice people to deal with from the receptionist to the installer. I will call them again.

- Jesus Q.

Mahopac, NY

Very professional.

They installed central AC for me. Very professional. They will come by and answer all questions you might have regarding. I'm a novice and have been using window ACs so it was all new for me but the rep was very thorough in explaining everything. They scheduled quickly and got work done within two days and we have been enjoying our Central AC since.

- James Varghese

Mahopac, NY

Fast, Easy, and Great Service!

My AC old unit went bad, and Bell sent over someone immediately to give me my options. The work was done the next week, just in time for the warm weather. Best price and service compared to other companies I spoke with. Look forward to working with them for years to come.

- Pat L.

NY

I was very pleased with my service

I was very pleased with my service

- Warren F.

NY

Their office staff is well trained and very helpful

Bell repaired the AC during the hot spell. I had to wait for parts to arrive but when they did, the technician came at 7:30 pm and completed the work so I had a cool night's sleep. Afterwards, they helped with questions about the AC and ways to run it more efficiently. Their office staff is well trained and very helpful.

- Maple T.

Mahopac, NY

Always reliable

Bell technicians came by to follow up on some questions I had regarding the operation of one of their units. Not only did they take the time to listen to my concerns but when finished, they walked me through what needed to be done and made sure I was satisfied with the outcome. Always professional and courteous

- John Slocum

Eastchester, NY Email John Slocum

Courteous and Helpful

We had our annual air conditioning service on Wednesday, April 21, 2021. Our service technician, David Brown, was very courteous and helpful. He was very knowledgeable, friendly and explained everything he was doing. He even gave me a tutorial on how to use my new thermostat! It was a pleasure

- MICHELE DIENST

NY

Easy and Timely. Neat and Clean. We are very happy!

Bell installed a new indirect hot water heater beside my oil furnace. The scheduling was easy and timely. They were neat and clean. Done in a day and now we have long hot showers we have not had since moving here. We are very happy.

- James M.

NY