24 Hour Emergency Service

Reviews

  • Professional installation at a competitive price!
    Found damages caused by installers who failed to re-power condensate pump causing water to flood under my laminate flooring. Bell came in, spent time with us discussing options, and gave us an overall good experience.

    - Paul C.

  • Outstanding Bell Technician!
    Bell serviced our Navien on-demand boiler. Donald -- an outstanding Bell technician -- correctly diagnosed the issue (a faulty three-way valve). In fact, while the technicians at Navien (telephonic customer service) initially disagreed with this diagnosis, Donald proved to be correct. Donald ordered the part and returned to install it. Donald was extraordinarily thorough and stayed late to ensure that the system was functioning properly. Donald was also incredibly patient in answering all of my questions, explaining the diagnosis, and the fix. We really appreciated Donald's efforts. As long as Donald is employed at Bell Heating, we will certainly continue to send our business there!

    - Jeremy A.

  • We call them yearly
    We use them for yearly heating maintenance and we call them when heat stops working. Professional service and on-time arrival.

    - Jai

    Mahopac
  • Would absolutely recommend Bell Heating & Air Conditioning and especially Steve.
    We had service from Steve yesterday. He is excellent, very courteous, thorough and explains everything to you. Would absolutely recommend Bell Heating & Air Conditioning and especially Steve. Thank you Steve!

    - Mary Ann

    Mahopac
  • Very helpful company
    Very helpful company. I had a pipe frozen and Chris called me and guided me step by step on how to fix this issues. Thank you so much and i appreciate the help.

    - Jose

    Mahopac
  • On Time and Courteous
    The folks at BELL Heating are good at what they do. Very reliable with service calls and the service technicians are always on time and very courteous who take the time to explain exactly what they're doing during a service call. We're very happy with BELL Heating and grateful that we have them on our team to service and maintain our HVAC system.

    - Joseph R

    Mahopac
  • Professional and Personable
    Arrived as scheduled with advance notice. Performed all required checks very professionally and did so while adhering to all COVID-19 protocols. Professional and personable.

    - Henry

    Mahopac
  • Prompt, reliable, highly professional
    Prompt, reliable, highly professional - when others can't get it done, Bell will do it right the first time. Don't hesitate, call Bell and be very satisfied!

    - Paul

    Mahopac
  • Great care paired with great customer service!
    Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman. This review wouldn't be complete without also stating how absolutely imperative it is to have a customer service employee like Colleen. She always handles every call and situation flawlessly. Courteous, friendly, and knowledgeable describes Colleen.

    - Edward David

    Mahopac
  • Would definitely recommend Bell HVAC.
    Bell HVAC arrived to do our annual maintenance on time as scheduled and provided excellent service. Dimitri was friendly and very helpful, answering our questions and working quickly and efficiently. Would definitely recommend Bell HVAC.

    - MaryK

  • The Professionals
    The professionals at Bell are just that...professionals.

    - Alan G.

    NY
  • Our Technician Donald was excellent
    Our Technician Donald was excellent. He was very professional, clearly articulated the issue and provided options. We requested him specifically for our follow up appointment and servicing.

    - Erick Cheek

    Mahopac, NY
  • Excellent Job of Duct Cleaning
    Troy and Billy did an excellent job of duct cleaning. They were professional, on time, careful of my home, and really personable young men. It was all in all, a positive experience.

    - Joann G.

    Mahopac
  • Very Professional
    They installed multi-split AC with heat pump Mitsubishi hyper-heat. The team did great job. Very professional. Thank you!

    - Saleh

    Mahopac
  • They fixed the issue in the matter of minutes!
    Bell had installed a Bosch heat pump / AC on 9/24/2021. it didn't sync to my furnace ( for the lack of pushing a button, that was it). so on Monday Bell sent out Chris, Ari and Demetri. They fixed the issue in a matter of minutes but also stayed to run the whole system through it's paces. They also took the time to explain all about the heat pump and what the expectations should be. They are patient, competent, courteous and professional. They are a real asset to their company. Thank you gentleman.

    - Edward D.

    Mahopac
  • Stephan was great!
    Stephan was great. He was knowledgeable and pleasant. I was in a time rush yet he did everything needed. He was a professional and a joy to work with. Thank you Stephan.

    - Linda C.

    Mahopac
  • I would highly recommend Bell for all your Heating and Cooling requirements.
    Installed new Heat pump system to replace old central AC, in and out in a day. Great service all and all. I would highly recommend Bell for all your Heating and Cooling requirements.

    - Robert N.

    Mahopac
  • Stephen was Exceptional!
    Stephen diagnosed and resolved our ac problem with the utmost of professionalism! Highly recommend Bell!!

    - Gisela

    Somers, NY
  • I'm so happy to have found Bell!
    Tim helped find a quick and easy solution for our struggling AC unit that I thought would need replacing. He was very professional and friendly, answering all my questions with patience. After struggling to find a good HVAC company, I'm so happy to have found Bell.

    - Elizabeth K.

    Scarsdale, NY
  • He was especially courteous, responsive and knowledgeable.
    Bought my second major central AC system in two years from Bell to replace two aging systems in our home. Giovanni was the sales rep in both cases including the summer of 2020 during the depths of COVID 19. He was especially courteous, responsive and knowledgeable. Steered me through the process in a timely fashion, accommodated my particular needs and the installation team did a terrific job.

    - Dale A.

    Bedford, NY